Our process

Quality is designed into the route.

A transparent localisation workflow that adapts to risk and complexity without losing ownership, context or control.

A language specialist carefully reviewing a technical document beside a laptop
Human judgementEvery important decision has an accountable owner.
01

Project analysis

Files, languages, audience, deadline, intended use and technology restrictions are recorded.

02

Scope & quotation

The service, review depth, deliverables and assumptions are made visible before approval.

03

Linguist selection

Language direction, subject knowledge and document experience inform the assignment.

04

Terminology preparation

References, glossaries and translation memory are reviewed or prepared for consistency.

05

Translation or localisation

The agreed human, MTPE or hybrid workflow is carried out in suitable tools.

06

Editing & review

A second linguistic pass is applied when the agreed quality model calls for it.

07

Automated QA

Terminology, numbers, tags, omissions and formatting are checked systematically.

08

PM verification

Scope, instructions, filenames and the final delivery package receive a closing check.

09

Delivery

Files are supplied in the agreed format through the approved delivery channel.

10

Feedback & asset update

Approved changes are reflected in terminology and memories for future work.

Not every project is identical

Controls scale with consequence.

A low-risk internal update and a high-stakes medical document should not be routed through an identical process. Review depth, technology permissions, terminology preparation and delivery controls are agreed around the content’s real use.

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Send the brief. We’ll shape the right workflow.

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